Communication
July 14, 2016
Utopia Corporation
If you are like most people in business, you strive to be the best. Heck, we all do, right? Problem is, so many businesses strive to be the best –...
June 17, 2016
5 Ways To Help Manage Someone You Hate
Hate your co-worker or employee? Congratulations! You have completed the first step in making things work. Acknowledging you have a problem, after all, is the first step. Ironically, teams where...
May 20, 2016
The Criticism Challenge
If you have ever had an employee need harsh criticism, you know just how difficult a task it can be. Most people don’t like to dish out criticism, which is...
March 24, 2016
How To Turn An Argument Into A Productive Discussion
If you think about how many hours you spend with colleagues per week, it is easy to see why you may sometimes find yourself smack dab in the middle of...
March 18, 2016
Have Great Client Meetings in These 12 Unexpected Places
Holding meetings with clients is a given. At some point just about all entrepreneurs need to meet with their client. But where you meet can make a big difference. So...
March 17, 2016
The Right Way To Ask For Help
At one point or another, we all need some form of help, but very few of us really know how to ask for it in the right way. And if...
March 10, 2016
Empower Any Employee With 3 Questions
You can’t do it all by yourself. I don’t care how brilliant you are, at some point, if you want to scale up your business, you’re going to have to...
March 4, 2016
Facial Cues: How To Detect If A Client Is Lying
It was going to be the biggest client engagement of my life. After eight months of wining and dining my prospect I had received the nod to deliver a proposal....
January 14, 2016
Reward The Effort, Not The Outcome
When my son came home with straight A's, I congratulated him on the success. That was a mistake, because what gets rewarded get's focused on. While at first blush, getting...
December 18, 2015
Profitable Pricing in Four Steps
A jewelry store at a busy cruise ship port had a store full of items, one of which wasn’t selling, despite its relatively modest price of $25. Frustrated and worried...