Communication

We live in a world of questions. In fact, in business, we are inundated with them. Think about all the questions you ask in a day – everything from “How...

If you picture a sports team, there are usually people sitting on the bench. They made it to the bench because, even though you don’t have an open spot for...

Being the boss comes with the expectation that some people may be a bit upset with you, from time to time. Most entrepreneurs understand this and can deal with the...

I seem to get this call a lot. It’s a business owner in desperation, seeking immediate help with employees. The question is inevitably a variation of how do I get...

“You gotta think differently.” “You need to aspire to be bigger.” “You have to believe.” I hear some version of these quotes all the time. Shoot, I say them too....

Being a business leader is not all roses and gumdrops (I suspect you already knew that). You will be required to fire someone at some point. Perhaps it is based...

Does it frustrate you when a politician or business leader or friend explains away their bad judgment call (or illegal activity)? Do you lose faith in them when they try...

Bad clients are bad for business. They can take an inordinate amount of time to service. They can complain about the irrelevant. They may not pay their bills, or at...

Happy employees - motivated employees - energetic employees. For your business to be the best in the industry, its great employees that will make a difference. The first step is...

I have noticed a trend with employees.  As a company grows it's the natural tendency of employees to work more and more within the corporate structure. Their job is to...