Scalable has become an abused word. Everyone wants to be scalable, yet few understand what it means. So let’s get a few things straight.

To be scalable is not to increase sales. That’s growing revenue.

To be scalable is not to hire more employees. That’s an HR nightmare.

To be scalable is definitely not adding more space and more stuff. That’s more overhead. More expenses.

To be scalable is to develop an efficient method of delivering a repeatable solution to a large set of customers who want or need it.

Create a solution that everyone wants and talks about, and it will sell itself. Create a solution that is so efficient it needs less employees, less space and less stuff. Do those two things and you have discovered how to be scalable.