In this episode of On A Roll, Mike Michalowicz explains why you need to excel at the little things. Customers don’t notice the big things you do right, because they expect you to do it right. It’s the little unexpected things that can wow a customer. Focus on being the world’s best at the little things.
July 29, 2013
Always a pleasure receiving a little boost from MIke! Thanks for the continued great tips to help make our own businesses fabulous!
Hey Sass! It’s great to “hear” your voice. How is the business rolling?
Good we did about two years work in 8 months! Now a slow month waiting for kids to get back into school before things get ROLLIN again! Loved the video!
Holy smokes. That is amazing! Talk about hard work.