It is likely the most common question I hear: “How do I know of my business idea is a good one?”  That question is usually followed up with, “Would you...

We all know the type – the business owner for whom any employee would bend over backwards.  The shop owner whose staff treats every single customer as if they’re the...

Now was two words ago. Now has actually become four words back now. There it is again. Now passes so quickly. Don’t wait. Catch it now. (If you don’t, now...

My friend, Barrett owns a lawn care business. To grow his company he hired a company to do outbound calls as the new season approached. As frustrating as it may...

The later the phone call, the worse the news. And for me, those calls usually happen around 10 p.m. at night. My office phone rings and I know who and...

Johann Wolfgang von Goeth, the famous writer and scientist, was quoted as once saying, “We must always change, renew, rejuvenate ourselves; otherwise, we harden.” His philosophy couldn’t be more true,...

Quick. What is Fedex’s mission statement? It is only five sentences long. Five nauseating sentences long, with words like “superior financial returns for investors” and “customer requirements met with the...

Every mother on this planet teaches their child to "Do what you are told."  Marketers are eternally grateful. Take your shampoo bottle, for example.  One of the most powerful marketing...

I’m a member of an entrepreneur group.  It’s full of people whose names you’d recognize, owners of companies with a world-wide presence.  I was stunned at one of the meetings...

When my son came home with straight A's, I congratulated him on the success. That was a mistake, because what gets rewarded get's focused on. While at first blush, getting...