Culture
February 18, 2016
Doing More, Faster: The Hidden Secret
If you are like most people in business, you are looking to do more, faster. This is evident from even a quick search on Amazon.com for books about productivity. One...
February 9, 2016
Ripple Innovation In 4 Steps
When businesses get stale and lose their creativity and ability to innovate they do one of two things. They order in doughnuts or bagels and lots of coffee and call...
January 14, 2016
Reward The Effort, Not The Outcome
When my son came home with straight A's, I congratulated him on the success. That was a mistake, because what gets rewarded get's focused on. While at first blush, getting...
January 8, 2016
4 Phrases of Amazing Customer Service
I’ve grown my companies by focusing on great customer service. We didn’t always have the biggest names in business working at the firm, and we sure couldn’t always afford the...
December 16, 2015
Hire People Who Care
I don't care what your skills are. If you don't give a shit, it will be reflected in what you do. And I, your employer, will lose. I could give...
November 27, 2015
4 Reasons Why You Should Never Force Holiday Work For Employees
My jaw dropped, and not because there was more turkey and pie. I was watching football with my family after enjoying a delicious turkey dinner, and the news came on...
October 15, 2015
How to Have a Great Place to Work
Do you have a great place for people to work? If you hesitate about answering that question, it may be time to give it some thought. Having a high turnover...
October 14, 2015
Get Your Slow Employees Working Faster
Productivity, as any entrepreneur can attest to, is one of the, if not the most, important issues that a company has to deal with. Productivity gets things done, and when...
September 22, 2015
The Best Way To Save A Bad Business Partnership
A confluence of events put me in front of two business partners who hated each other. To make matters worse, they were sisters. 50/50 owners who planned to do everything...
September 9, 2015
How to Keep Your Employees Happy (When More Money Isn’t An Option)
In case you’ve been living under a rock — in Antarctica — the economy is still sputtering back to health. The “new” economy is uncomfortable (still) to everyone, including your...