unexpected

GET DIFFERENT KEYNOTE BY MIKE MICHALOWICZ

The term "marketing" can get a bad rap. But hear this: Marketing, good marketing, is your responsibility as a business owner. It's also your responsibility to stand out among your...

4 Phrases of Amazing Customer Service

I’ve grown my companies by focusing on great customer service. We didn’t always have the biggest names in business working at the firm, and we sure couldn’t always afford the...

The Little Things Are What Customers Care About

In this episode of On A Roll, Mike Michalowicz explains why you need to excel at the little things. Customers don't notice the big things you do right, because they...

Handwritten Notes: The Forgotten Business & Sales Tool

  For Those Who Can't Read My Handwritten Note I admit, there is one downside to a handwritten note. . . sucky handwriting can't be understood.  So, just in case...

Handwritten Notes: The Forgotten Business & Sales Tool

The long forgotten business and sales too - handwritten notes

 

For Those Who Can’t Read My Handwritten Note

I admit, there is one downside to a handwritten note. . . sucky handwriting can’t be understood.  So, just in case you can’t understand what I wrote, here is the text:

 

Doing the expected is easy.

Every single competitor of yours is doing the expected. . .

They send a thank you e-mail after the big meeting.

Your thank you e-mail, no matter how well written, is the expected.

In other words it doesn’t stand out.

DO THE UNEXPECTED!!!

Send a handwritten note.

It will make you stand out,

and you may just land that big client.

– Mike Michalowicz