customer

December 19, 2013

Your Best Business Adviser

Your best business adviser is your customer.   You customer makes it very clear what they like - they buy it from you.   You customer makes it very clear...
December 5, 2013

Is Your Business A Source of Happiness?

When you leave your client’s site. . . After you provided the phone support. . . Once your customer opens your email. . . Are they talking about how happy...
October 25, 2013

Place What You Want To Sell On The Right

The left side of the human brain performs, among other things, story telling. Not just story telling to others, but story telling to ourselves. When you look at that pretty...
June 7, 2012

How To Catch Your Customer's Most Common Lie

Customers lie to you all the time.  Not because they want to take advantage of you or manipulate you, they actually want to save you from hurt feelings.  But these...

How To Catch Your Customer's Most Common Lie

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Customers lie to you all the time.  Not because they want to take advantage of you or manipulate you, they actually want to save you from hurt feelings.  But these lies, even with good intentions, can hurt your business big time.