difficult
May 20, 2016
The Criticism Challenge
If you have ever had an employee need harsh criticism, you know just how difficult a task it can be. Most people don’t like to dish out criticism, which is...
January 27, 2015
Deal With A Difficult Client Using These 8 Strategies
We all have ‘em – you know, the folks who make you cringe when you see that they’re calling. The ones who drain your energy, criticize everything, and are slow...