Customers

The Right Place At The Right Time

Chances are your business is like a gumball machine. Your clients aren't strategically planning to buy from you. They aren't spending years evaluating and weighing each option. They aren't thinking...

Build The Sidewalks After The Paths Are Discovered

This is a picture (thanks to Google Maps) of the Virginia Tech drillfield, the center of campus. All the students living in dorms cross the drillfield every day to get...

7 Typical Lies Customers Tell Their Vendors

About two months ago I had coffee with one of my closest friends. He was all hyped up, and it wasn't because of the triple caffeine injected espresso. Well, maybe...

How Long Will Today’s Fad Be Popular?

The pet rock lasted about 6 months, albeit over 1.5 million pet rock sold. The Chuck Taylor All Star sneaker from Converse has been a fad since the 1930’s and...

Find Business The Easy Way

As a business owner, you are always thinking of ways to find more business. And if you are like most business owners, you probably focus more on acquiring new customers...

First, They Got To Like You

I don’t care what you sell or how amazing your offer is; If I don’t like you, I’m not buying. If I don’t like your website, I am going elsewhere....

The Rise Of Self-Serve

I was standing in line at the ATM. There were four people in front of me. I estimated a five or six minute wait. Through the glass door I saw...

The New Way To Collect Email Addresses

What’s one thing all entrepreneurs need? Clients. Sometimes I feel like I spend half of my time working to make connections, land clients, and strengthen relationships with existing customers. I...

Competing On Convenience

Convenience. It’s one of your customers greatest desires. A house used to be a cave. Drinking water was in a river a mile away. Dinner was a day’s (or week’s)...

McDonald’s Sneaky Trick To Making More Money From You

Back in September 2013, McDonald’s began a campaign for their Premium Roast Coffee. Started in California, the campaign (perhaps due to its success) has grown countrywide. Buy any size cup...

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