Customer Service

Top 9 Tips to Increase Profitability for Gym Owners

Profit is key to sustaining any business and gym owners are not an exception. With as many workout types and preferences as there are people in the world, the most...

Great Tips For Offering Credit To Your Customers

Let’s face it, we live in a credit society today. Everywhere we go we are paying with credit, getting offers for credit, and wishing we had more of it. But...

11 Leadership Styles To Avoid And How To Fix Them

Leadership is one of those things that every successful entrepreneur must have in order to succeed, but identifying what good leadership entails may not always be clear-cut for everyone. So...

How You Know If You Are Really Wowing Customers

e of my colleagues showed me an email that she sent to a new prospect with the intent of scheduling an appointment.  In fact, this prospect reached out to her...

How to Get A Difficult Client To Schedule Meeting

I received this note, in the mail last year. It did its job - she got the meeting with me immediately. While I was always willing to meet with her,...

Be Able To Sell By Changing Your Body Language In 7 Ways

Sales are the backbone of any business. As an entrepreneur, you already know this. But you may not realize just how important how you deliver your sales message matters, especially...

Should You Raise Your Prices?

There is a danger when you raise your prices. You may lose customers.  It can (and does) happen. But you also need to realize that higher prices only result in...

What Am I Doing Right?

Right now, pick up the phone, call your best client and after the appropriate niceties ask them this question: “What am I doing right?” They will surely share some details....

Build Raving Fans in 7 Ways

Marketing is about connecting with consumers. Great marketing, though, is about transforming those consumers into fans, raving fans – people who feel loyalty, and feel invested in your business and...

Less Is More

Could you imagine a fruit stand that just sold bananas? Kinda lame, don't you think? Customers want variety. Where's the blueberries? The apples? The mangoes? Where's all the options? The...

Less Is More

Could you imagine a fruit stand that just sold bananas? Kinda lame, don’t you think? Customers want variety. Where’s the blueberries? The apples? The mangoes? Where’s all the options?

The problem is it’s hard to scale a business that depends on customers with varying desires and wants. Today they want plump sweet blueberries. Tomorrow ripe un-spotted bananas. The next day’s demand is for kiwis with a sweet and tart pop to them. It’s hard because you have to master all of the steps to achieve perfection in all those things.

But what if you just did bananas? What if you mastered all the steps for growing bananas, transporting bananas, preserving bananas, improving bananas?
Maybe going all in on bananas is a little bit… well you know… but that is exactly what Chiquita Brands did. A company doing $3.1B on mostly (and for the longest time, exclusively) bananas. Show me a farm stand that does $3.1B and I have a Brooklyn Bridge you should consider buying.